Part Conference, part BarCamp, this was the perfect place to listen, learn, ask, talk, do, test, meet and discuss on subjects related to service experiences. The incredibly easy-going atmosphere felt like a music festival but with design performances. And how cool is that? These were the KeyTalks and BarCamp sessions that I attended.
KEYTALKS from thought-leaders of various industries and disciplines:
Adam Lawrence, co-initiator / Global Service Jam, keytalking about engagement, authenticity and efficacy.Borahm Cho, co-founder / Kitchensurfing, keytalking about the power of food.Marco Spies, author & co-founder / Think Moto, keytalking about digital products & services.Mike LaVigne, designer & co-founder / Clue, keytalking about things he learned in his life so far.Julia Kloiber, project lead / Open Knowledge Foundation, keytalking about interfaces to governments.Boris Anthony, head of arquitecture & concept / Nokia, keytalking about architectural design & service system platforms.Planning the BarCamp sessions.Signage at #sxc13.Signage at #sxc13.
BARCAMP SESSIONS that enable you to offer a 40 min session on a topic of your choice:
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